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Technical Support

Kawachi is dedicated to your satisfaction. Our Technical Support Department will make every effort to solve any problem or question over the phone, or through e-mail. If an inquiry cannot be solved over the phone, or by e-mail, a Support Ticket Number will be issued.
  1. The name of the store where the Kawachi product was purchased from
  2. Product model number(s)
  3. Details of the problem or question
Information required when you email:
  1. The name of the store where the Kawachi product was purchased from
  2. Product model number(s)
  3. Details of the problem or question
  4. Pictures that clearly identify problem (optional)